We have a core belief that our toxic, sedentary lifestyles are making humans, and the planet, sick. So we’re on a mission to change it.

We’re a bunch of outsiders, dreamers, entrepreneurs, rebels and activists who fight for full regeneration of our people and planet. We move furiously fast in an ever-changing ecosystem, and we also fail fast, learn, get back up and try again. To thrive in this slightly crazy atmosphere, we’re also a bunch of mates, doing cool things and supporting each other along the way.

Celebrating the outdoors isn’t just something we talk about - when the seasons change we’re out there to mark it. Exploring, sharing, workshopping, camping and enjoying local produce is all part of it. Ideally you already love the natural world, or you are eager to get out there, learn and get involved. You’ll be supported and encouraged all the way.

We are a footwear company, a health and wellbeing company, and an evolving bunch of activists. And we’re searching for brilliant humans with exceptional skills and talent to help us make this dream into a reality.

Does the shoe fit? Read on…

We are recruiting for a UK Wholesale Account Manager who will be responsible for the daily communication with client accounts as well as warehouse staff to ensure operational excellence. Working with partners sales platforms such as DSCO as well as internal platforms such as NetSuite, creating catalogues needed for EDI integration, uploading product information and monitoring all systems communication. The Wholesale Account Manager will work with wholesale partners in order to achieve sales targets and identify opportunities to strategically growth the business.

This role is responsible for end-to-end wholesale account management. Including product assortment, sales order, and inventory and warehouse logistics monitoring.

You will also support with ROW (Rest of World) B2B Customer Services and so must also be happy to take this on when needed.

WHERE YOU’LL PLAY

• Serve as the lead point of contact for all customer account management matters
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate accounts records, keeping track of any contract updates and renewals
• Daily operational management of warehouse to ensure orders are being processed meeting customers’ requirements and delivered to agreed SLA’s within customers’ delivery window
• Working cross functionally with the commercial and finance teams on the full order process
• Monitoring customer portals to make sure ONIF delivery and resolve any bottleneck problems
• Develop a thorough understanding of our products and service offerings to better service and sell to accounts
• Identify business opportunities
• Monitor inbound inventory and order delivery
• Take enquiries and requests from partners and address their needs
• Meet regularly with other members of the team to discuss progress and find new ways to improve business
• Support ROW B2B Customer Service matters

ALL ABOUT YOU

• You have a minimum 2 years’ experience in a sales/commercial based role.
• You'll also, ideally, have experience in a role just like this in a similar industry.

• You have strong communication skills; ability to talk to both key stakeholders and support a team ensuring outcomes and understanding are delivered across all levels of the business.
• You have experience in strategic decision making with commercial and brand focus.
• You are self-organised, highly motivated, confident and competent individual.
• You are willing to work hard, be proactive and work within stringent deadlines in order to drive the business forward.
• You have proven ability, building and nurturing a positive team and work environment.
• You have a key interest in the product category and have a strong understanding of the customer and market behaviour to be able to adapt to changes.
• You have previous experience working with Microsoft Office and several B2B Portals as well as EDI systems.

OUR EPIC BAREFOOT BENEFTIS

• 25-day holiday allowance (pro rata), 4 additional days each year to volunteer, get outdoors or focus on your wellbeing, and a day off for your birthday
• Private Medical Health care, including mental health, dental and eye care.
• Livebarefoot Pot – up to £1,000 per year to inspire you to live barefoot (embrace hobbies and passions) and or boost your natural health.
• Free seasonal Vivo footwear and discounts for you, your friends & family.
• Pension matched to 5%
• 4 Vivo Gatherings to celebrate the equinox and solstice, connecting and reflecting in nature,
• Travel Allowance to support connection days.
• Generous gender-neutral parental leave
• Life Insurance up to 6 times your salary
• Group income protection insurance
• Long service awards
• Car salary sacrifice scheme.
• Cycle to work scheme.

Vivobarefoot believes that diversity is the essence of its ecosystem. We encourage diversity of thought and believe that it enables creativity and innovation to flourish. Our mission is to create a fair and equitable workplace where people thrive and are empowered to become their true selves at work. We believe that feedback and fostering collaboration will allow employees to blaze new trails and enjoy every aspect of the Vivobarefoot community.

Every opportunity for recruiting a new member of the Vivobarefoot community should be an opportunity for us to introduce fresh perspectives, talent, and skills into our community. Therefore, our commitment is to recruit regardless of race, colour, nationality, religion, sexual orientation, disability, mental health illness, marital or parental status, national or social origin, gender identity, age or any other characteristics protected by law. We look forward to walking this barefoot journey with you!